FAQs

Returns are accepted on all unworn, undamaged items within 30 days of the purchase date.

To begin the return process, please visit our Returns page

Yes! We ship to most international countries. 

Orders are processed and shipped within 2 business days of purchase unless otherwise noted in the product description. Pre-Orders and made-to-order items ship within the time frame listed in the product description. A tracking number will be emailed when orders are shipped and should arrive within 2 - 4 business days.

Some handbags are offered in limited quantities and are known to sell out very quickly. Pre-ordering your handbag will guarantee you get your item before it sells out. You will be charged at the time you place your pre-order. Please note, pre-orders will not ship out until the date noted on the pre-order item.

Our handbags are made by skilled artisans in Latin America. We help preserve and encourage the use of traditional craftsmanship through which we can empower the workers and have a positive impact on local communities.